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What time do I have to return the goods?

The customer has the opportunity to withdraw from the contract concluded remotely with batna24.com within 14 days from the date of receiving the goods. In order to do so, please inform us about your wish to return the order.
Returned goods cannot bear traces of use and must be sent back in their original packaging.

How to make a return?

You may return the goods by notifying us and:

  1. Protecting the goods from damage during transport and packing them into a properly prepared package.
  2. Placing a return label, where the reason for the return and the order number of the returned product are described
  3. Sending a package to:
    Batna sp. z o.o. sp. k.
    ul. Worcella 16A
    42-200 Częstochowa

Be sure to read it before returning it.

For hygienic reasons, brushes and tips for electric brushes are not returned.

Didn't you find the answer to your question? Call us on (+48) 34 361 04 48 or write to shop@batna24.com or use the chat.
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