Newsletter rules | Batna24.com

Newsletter rules

§ 1 Definitions

Newsletter – a free-of-charge service provided electronically, which allows the Customer to receive previously ordered news relating to the Shop sent by the Provider by electronic means. It includes information about the Shop's offers, discounts and new products. Shop – Batna24, the online shop maintained by the Provider at the following address: https://www.batna24.com/. Service Provider – Batna Spółka z ograniczoną odpowiedzialnością spółka komandytowa (Limited liability company limited partnership), with its registered seat at ul. Boznańskiej Olgi 3E, 42-202 Częstochowa, entered into the National Court Register – register of entrepreneurs kept by the Regional Court in Częstochowa, 17th Commercial Division of the National Court Register under KRS number: 0000754714, NIP number [tax identification number]: 5732901461, REGON number [National Business Registry number]: 380387214. Customer – any entity using the Newsletter service.

§ 2 Newsletter

  1. The Customer uses the Newsletter service voluntarily.
  2. A device with the latest version of a web browser supporting JavaScript and cookie files and with Internet access, as well as an active email account are required for the use of the Newsletter service.
  3. The Service Provider points out that using ad-blocking solutions in the web browser might limit the functionality of the Shop (including functionalities related to the Newsletter).
  4. The Service Provider points out that using ad-blocking solutions in the web browser might limit the functionality of the Shop (including functionalities related to the Newsletter).
  5. In order to conclude the Agreement and subscribe to the Newsletter, in the first step the Customer enters his/her email address in a designated place on the Shop website for the purpose of receiving the Newsletter messages. Next, the Service Provider sends a verification email to the email address entered by the Customer in the first step, containing a link to confirm the Customer's will to subscribe to the Newsletter. Upon the Customer's confirmation of his/her will to subscribe to the Newsletter, the service agreement is concluded and the Service Provider starts providing the service to the Customer.
  6. Information about the cancelling of the subscription to the Newsletter and the unsubscribe link will appear in the email correspondence.
  7. The Customer may unsubscribe from the Newsletter at any time without giving a reason and incurring any costs by using the option referred to in subs. 6 or by sending an email to the Provider’s email address: shop@batna24.com
  8. Clicking on the unsubscribe link or sending an email with a request to cancel your subscription will result in immediate termination of the contract for the provision of this service.

§ 3 Complaints

  1. Complaints concerning the Newsletter should be addressed to the following e-mail address: shop@batna24.com
  2. The Service Provider will respond to a complaint within 14 days from is receipt.
  3. OUT-OF-COURT COMPLAINT AND REDRESS MECHANISM
  4. In the case where the complaint procedure fails to bring the expected results, the Consumer may use, i.a.:
      1. The assistance of a competent European Consumer Centre of the EEC-Net. Such Centres provide Consumers with information about their rights and assist them in solving individual problems with cross-border transactions. The assistance of Consumer Centres is free-of-charge by default. A list of Consumer Centres competent for each country can be found at: http://www.konsument.gov.pl/pl/eck-w-europie.html ;
      2. Online Dispute Resolution (ODR) developed by the European Commission, available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN.
  5. Furthermore, the following support options are available in the Republic of Poland:
    1. Mediations conducted by the locally competent Regional Trade Inspector, to whom an application for mediation should be directed. The proceedings are free-of-charge by default. The list of Inspectorates is available at the following address: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
    2. Free-of-charge assistance of the locally competent permanent consumer court of arbitration operating with the Regional Trade Inspector, where an application for a review before the arbitration court should be submitted. The proceedings are free-of-charge by default. The list of courts is available at the following address: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
    3. Free-of-charge assistance of the municipal or poviat consumer advocate.

§ 4 Personal data

  1. 1. The Service Provider is the Data Controller of the personal data provided by the User for the purpose of signing up for the Newsletter. Detailed information regarding the the processing of personal data by the Seller – including the other purposes and the basis of data processing, as well as data recipients – are available in the Privacy Policy of the Shop – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – „GDPR”.
  2. The purpose of processing the Customer’s data is providing the Customers with Newsletter services. The basis for the processing of personal data in this case is a contract for the provision of services or activities undertaken at the Customer's request in order to conclude that contract (Article 6(1)(b) of the GDPR), as well as legitimate interest of the Service Provider, consisting in the processing of data to determine, assert or defend any potential claims (Article 6(1)(f) of the GDPR).
  3. Providing data by the Customer is voluntary, however necessary for the Newsletter service to be possible. Failure to provide data means that the Service Provider will not be able to provide the service.
  4. The Customer's data will be processed until:
    1. the possibility of pursuing claims related to the Account by the Customer or the Service Provider ceases;
    2. the Customer's objection against the processing of his/her personal data is accepted – if the basis for data processing was a legitimate interest of the Service Provider
    – depending on whichever is applicable in that case and whichever is later.
  5. The Customer is entitled to:
    1. access his/her personal data,
    2. change them,
    3. erase them,
    4. restrict their processing,
    5. demand the transfer of the data to a different controller
    also, the Buyer has the right to:
    1. object at any time to the processing of data for reasons related to the Customer's specific situation – for reasons attributable to his/her particular situation – regarding the processing of his/her personal data in accordance with Article 6 (1) (f) of the GDPR (i.e. based on the legally justified interests performed by the controller).
  6. In order to exercise his/her rights, the Customer should contact the Service Provider.
  7. If the Customer finds that his data is being processed unlawfully, the Service Provider may submit a complaint to the to the supervisory authority.

§ 5 Final provisions

  1. The Service Provider reserves the right to change these Terms and Conditions only for substantial reasons. A substantial reason is understood as a necessary change in the Terms and Conditions due to the Newsletter service modernisation or amendments in the provisions of law applicable to the Provider’s service.
  2. Information about the planned changes in the Terms and Conditions will be sent to the Customer’s e-mail address indicated in the subscription at least 7 days before the changes enter into force.
  3. If the Customer does not object to the planned changes by the time they enter into force, he/she will be deemed to have accepted it.
  4. If the Customer does not accept the planned changes, he/she should send a notification about that fact to the Provider's e-mail address: shop@batna24.com4. If the Customer does not accept the planned changes, he/she should send a notification about that fact to the Provider's e-mail address:
  5. The Customer is forbidden to provide content of illegal nature.
  6. Any dispute arising between the Service Provider and the Customer who is not a Consumer will be submitted to the court competent for the Service Provider’s registered office.
  7. Any contract concluded on the basis of these Terms and Conditions is governed by the provisions of the Polish law, provided that this choice does not result in a situation where the Consumer loses protection afforded to him/her based on mandatory provisions of law, which would apply if this law had not been selected. In such cases the provisions most favourable to the Consumer shall prevail.
  8. The contract for the provision of the Newsletter is concluded in English.
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